shipping
Orders ship within 3-10 business days after the payment for in stock products. Made to order items can take up to 3 weeks for the shipment to happen to allow for creation time. Please refer to each items description to verify if your item is made to order or pre-made.
If you do need a rush order please email me or message me as soon as possible so we can try to work something out! I completely understand pressing timelines and I will do my best to help case by case.
Shipping is done through USPS Priority Mail at this time and you will receive a tracking number with each order as soon as it is shipped. Orders should arrive within 5 days after shipping.
refunds & exchanges
Please note that any lost packages are not covered as per the refund policy should there be a mix up in the address listed in the order. Please be CERTAIN of the address sent to me to avoid any loss. If you do mis-type your address let me know as soon as possible.
If you do have damages to your order email me/message me right away, while I do box everything to avoid this I will work with you to get you a damage free order.
My goal for this shop is to find a permanent home for each purchase made here, however if you are unhappy or something is wrong with your order please contact me right away so we can work something out. Each purchase should go to a happy home and to happy owners.